Pharma field force platform
Run your field operations on one system.
Pharmizo gives a pharmaceutical company its own tenant: your divisions, your reporting hierarchy, the modules each team needs, and a permanent record of every administrative change.
- Isolated tenant per company
- Six-tier reporting hierarchy
- Append-only audit trail
- Continuous off-site backups
Illustration of the administration console. Not a data screenshot.
Who uses it
One tenant, three levels of access
Head office
Create divisions, define the reporting tiers the company actually uses, appoint administrators, and decide which modules each team can see.
- Division and hierarchy setup
- Administrator roles
- Module entitlements
Field managers
AGM, ZSM, RBM and ASM tiers each see their own slice of the organization, so a regional manager reads regional data and nothing wider.
- Six-tier hierarchy
- Scoped visibility
- Territory ownership
Medical representatives
Reps are provisioned against a manager and a territory, with seat entitlements counted against the subscription so headcount and billing never drift apart.
- Seat-counted provisioning
- Reports to a named manager
- Per-rep entitlements
Capabilities
Enable the modules each organization needs
Fourteen modules are provisioned per organization, so a company pays for and sees only what it uses. Entitlements change without redeploying anything.
Doctors
Doctor database and visit scheduling.
Chemists
Retail pharmacy coverage.
Stockists
Distributor and stockist management.
Products
Product catalogue and detailing.
Orders
Field order capture and tracking.
Visits (DCR)
Daily call reporting and tour programmes.
Inventory
Stock and batch tracking.
Targets
Sales target and achievement tracking.
Expenses
Travel and claim management.
Attendance
Field force attendance and leave.
Reports
Standard and scheduled reports.
Analytics
Advanced BI and custom dashboards.
CRM
Lead and opportunity management.
Notifications
Push, email and SMS alerts.
Plus optional capabilities, toggled per organization
- GPS tracking
- Offline mode
- Live location
- Order approval
- Digital signature
- Geo fencing
- File upload
- Bulk import
- Data export
- API access
Why Pharmizo
Built to be trusted with regulated data
Pharmaceutical sales data is commercially sensitive and, in parts, regulated. These are properties of the system rather than promises about it.
One tenant cannot see another
Every organization is a separate tenant with its own users, hierarchy, entitlements and billing. Records carry the organization they belong to, and queries are scoped to it.
The audit trail is append-only
Privileged actions — provisioning, suspension, role changes, plan changes — are written to a log that has no update or delete path. Not restricted: absent. No operator can rewrite history.
Nothing is hard-deleted
Deleting marks a record deleted and hides it; the row stays and can be restored. No relation cascades, so removing one record can never silently take others with it.
Backups are continuous, not nightly
Every committed write is streamed off the server to object storage within seconds, and the database can be restored to any point in the retention window — not just to last night.
Restores are rehearsed
Recovery runs as a routine drill against the live backup stream: restore to a scratch copy, verify integrity, count rows. A backup nobody has restored is not a backup.
Hosted in the EU, on dedicated hardware
Served from Hetzner in Falkenstein, Germany, with backups in the same region. Sole tenancy, no shared database, HTTPS enforced end to end.
More detail in our security practices.
Getting started
How onboarding works
There is no self-service signup, and that is deliberate: a tenant's hierarchy and entitlements are set up once, and getting them right beats getting them fast.
- 01
Scoping call
We walk through your divisions, reporting tiers and the modules you need, and confirm whether Pharmizo fits before anyone signs anything.
- 02
Provisioning
Your organization is created with its plan, hierarchy, module entitlements and first administrator. Guided, and typically same-day.
- 03
Rollout
Your administrators add divisions and users against the seats your plan includes. Existing masters can be bulk-imported from Excel or CSV.
FAQ
Questions we get asked
Is our data separated from other companies?
Yes. Each company is a distinct tenant with its own users, hierarchy, entitlements and invoices, and data access is scoped to the tenant on every request. There is no shared view across organizations other than the platform administration console, which we operate and which is fully audited.
Can we use only the reporting tiers we actually have?
Yes. The default hierarchy is HO → AGM → ZSM → RBM → ASM → MR, and you enable only the tiers your company uses. A flat structure of head office and reps is a valid configuration.
What does it cost?
Pricing depends on the plan, the number of field seats and the billing cycle — monthly, quarterly or annual. We quote against your headcount rather than publishing a number that would be wrong for most companies, so the scoping call comes first.
Where is our data stored?
On dedicated infrastructure in Falkenstein, Germany, with continuous encrypted backups to object storage in the same region. If your procurement requires India-resident data, tell us during scoping — it changes the deployment, not the product.
Can we get our data out?
Yes. Data export is available as a per-organization capability, and higher plans include REST API access. You are not locked in by design.
What happens if we cancel?
Your subscription runs to the end of the paid cycle and is not renewed. Before it closes you can export your data. See the refund and cancellation policy for the specifics.
Tell us how your field team is structured.
Send us your divisions, headcount and what you use today. We will tell you what Pharmizo would look like for you — and say so if it is not a fit.
- Sales
- [SALES@EXAMPLE.COM]
- Existing customers
- [SUPPORT@EXAMPLE.COM]
- Security reports
- [SECURITY@EXAMPLE.COM]